Step 1: Ensure the charging case is fully powered and that any protective films have been removed from the earbuds. Step 2: Insert the earbud into the charging case and check the indicator light. If it illuminates briefly (approximately one second), the earbud’s battery might be completely depleted. Allow it to charge for about one hour. If the indicator light does not turn on, there may be a poor connection between the earbuds and the charging case. Clean the charging contacts and try charging again. Should these steps fail to resolve the issue, the earbuds may be faulty. We advise you to return the product to us for a replacement as soon as possible.

Step 1: Ensure that the power adapter and USB Type-C cable are securely connected. Step 2: Attempt to charge a different device using the same charger and cable. If the other device also fails to charge, the issue may be with the charger or cable, and they may need to be replaced. Step 3: Try charging the case with an alternative charger and cable. If the case still does not charge, it is possible that the case itself is defective. Please send it to us and arrange the replacement as soon as Possible.

Step 1: Ensure your earbuds are fully charged before use. Step 2: Check the earbuds' battery level using the oraimo sound app. Please note that actual playtime may vary based on the type of music and volume level. If you experience a significant deviation from the expected battery life, the product may be faulty. In such cases, please contact us to arrange a replacement at your earliest convenience.

Step 1: Make sure that case has been fully charged. Step 2: Peel off the protective films on the earbuds and put them into the case to recharge for about 30mins. Step 3: Open the case lid to observe the indicator light. (1) Rapid Blinking: This indicates the earbuds are in pairing mode. Please delete any existing entries from your Bluetooth list and then reactivate your device's Bluetooth feature. (2) Slow Pulsing: This signifies that the earbuds are currently connected to another device. To reset the earbuds, double-tap any one of them and hold until you hear six beeps. Step 4: Search [oraimo Product Name] on your device.

Step 1: Make sure that case has been fully charged. Step 2: Peel off the protective films on the earbuds and put them into the case to recharge for about 30mins. Step 3: Erase all Bluetooth names [oraimo Product Name] in the list and re-activate phone Bluetooth. Step 4: Reset the earbuds: double tap any earbud and hold it till you hear 6 beeps. Step 5: Search [oraimo Product Name] on your phone.

Step 1: Ensure that the charging case lid is completely closed. Step 2: Clean the charging ports on both the earbuds and the case to remove any debris that might interfere with the connection. Step 3: To reset the earbuds, double-tap on either earbud and hold until you hear six beeps. If these steps do not resolve the issue, the earbuds may be defective. Please return them to us, and we will arrange for a replacement promptly.

Yes, the power bank is flight-approved and can be taken on airplanes.

Please follow the steps below to start a sport: In the Watch Apps menu > Exercise, choose the type of exercise you want to perform, and then tap Start. During exercise, swipe right to pause or end the exercise, and left to control music playback. When you are done exercising, the data will be stored in the watch, open the oraimo Health App to upload the data.

Step 1: Ensure your phone is not muted or set to a low volume. Increase the phone's volume first, then adjust the earbuds' volume. Step 2: Check the speaker mesh for blockages from dirt or debris. If found, gently clean it. Step 3: verify that the volume synchronization feature on your phone is working correctly.

Step 1: Play a different song or use a different device to see if the noise persists. Step 2: Check the earbuds for debris that might be clogging the speaker holes and cleaning them if needed. If these steps do not resolve the issue, the earbuds may be defective. Please return them to us for a replacement as soon as possible.

Step 1: Switch to another song to check whether it will return to normal. Step 2: Adjust the earbud wearing to check whether it will return to normal. Step 3: Inspect the speaker grilles for obstructions caused by dirt or debris. If present, clean them carefully. If these steps do not resolve the issue, the earbuds may be defective. Please return them to us to arrange a replacement as soon as possible.

Step 1: Ensure the earbuds are within 10 meters of your phone for optimal performance. Step 2: Change your location to check for potential interference, or test the earbuds with a different phone to rule out Bluetooth signal issues. Step 3: Place the earbuds back into the charging case and close it. After 15 seconds, reopen the case and attempt to reconnect the earbuds to your phone. If these steps do not resolve the issue, consider resetting the earbuds to their factory settings.

Step 1: Ensure your phone is not muted or set to a low volume. Increase the phone's volume if necessary, then adjust the earbuds' volume. Step 2: Check the earbuds for any debris obstructing the speaker hole and clean them if needed. Step 3: Confirm that the phone's volume is synchronized with the earbuds. Step 4: Verify the audio output settings on your device: Go to Settings → Bluetooth → select the connected device → enable "Use For Media Audio.

Step 1: Confirm that you’re in [Noise Cancellation] mode. Press and hold any earbud for one second to cycle through ANC modes, or use the oraimo Sound app to select the [Noise Cancellation] option. Step 2: Ensure the ANC is set to the maximum level. In the app, move the slider to the far right to increase ANC. Alternatively, double-tap any earbud and hold for 3 seconds to reset them. Step 3: Check that the eartips fit properly to prevent sound leakage. If the eartips don’t provide a snug fit, try switching to a different size for optimal noise cancellation.

Step 1: Press and hold any earbud for one second to toggle between ANC modes. Step 2: Ensure you have the latest version of the oraimo Sound app installed. Use the app to tap the [Noise Cancellation] button to switch between modes. If these steps do not resolve the issue, consider resetting your earbuds to their factory settings.

Step 1: Touch the corresponding area according to the user manual. Step 2: Check the touch control settings in the oraimo sound app. If needed, reset your product by double-tapping any earbud and holding for 3 seconds. Step 3: Check whether it is wet on your finger and the touching area. Keep your finger and touching area clean and dry before use. Step 4: If double-tap or triple-tap doesn't work well, try it a little bit faster. (The time gap should be under 600ms)

Step 1: Verify that the Smart Chat function is enabled in the oraimo sound app. If not, please activate it. Step 2: Ensure the eartips fit snugly in your ears for optimal sound pickup. Step 3: Check the microphone holes for any dirt or blockages and clean them if necessary. Step 4: Speak slightly louder to see if it improves Smart Chat mode’s responsiveness. Step 5: Test the functionality by using longer phrases, such as [Hello, oraimo!].

Step 1: Confirm that the wide area tap feature is enabled in the oraimo sound app. If it’s off, please activate it. Step 2: Refer to the user manual to locate the specific area near your ear for the wide area tap and follow the provided tapping instructions. Step 3: If the function still isn’t responding, adjust the fit of the earbuds to ensure they are securely placed in your ear canal. Step 4: Minimize exposure to activities such as chewing or swallowing, as well as environmental noises, which may interfere with the wide area tap feature.

Step 1: Download the latest oraimo sound app. Step 2: Check the device settings and make sure that device microphone can be accessed by oraimo sound app. Step 3: Follow the app’s instructions to record your personalized voice prompt. Step 4: Stop music playback and calls during the process. Step 5: Keep your mouth away from the phone microphone for about 25cm.

Step 1: Try recording your voice in a quiet environment. Step 2: Keep your mouth away from the device's microphone for about 25cm while recording. Step 3: Ensure that the device's microphone is functioning correctly.

Step 1: Download the latest oraimo sound app. Step 2: Open the app, go to the [Lighting Effect] section, and select your desired lighting options. Step 3: Make sure the earbuds are inside the charging case when attempting to change the lighting effect. Note: This feature cannot be used if the charging case’s battery is low. If the case’s indicator light is red, charge it until the battery level reaches medium or high before trying to activate the lighting effects.

Make sure your phone meets all of the following requirements: The phone has the latest version of the oraimo Health App downloaded and installed. The watch is Bluetooth enabled allowing the oraimo Health App to access your phone's location information.

There are two ways: Method 1:Turn on your Android phone, search for “oraimo Health” in the Google Play store, and download it. Method 2:Activate the watch, select the language, scan the QR code displayed on the watch interface to access the browser, and follow the instructions on the page.

On your iOS phone, open the App Store, search for “oraimo Health” and follow the instructions to download.

When the watch is turned on for the first time or restored to factory settings, please select the language before pairing. By default you can use Bluetooth for pairing. Place the device near your phone, open the oraimo Health App on your phone, and follow the instructions in the App for pairing.

Here are some steps to try: 1. Ensure your phone is close to the device and there’s no strong interference nearby. 2. If it’s still not found, the device might be paired with someone else. Consider resetting it by checking the User Guide or contacting customer service for help. 3. Check that the Bluetooth device is on and in pairing mode, and make sure Bluetooth on your phone is enabled.

Try the following steps: After resetting the device, it still cannot connect: Go to your phone's system settings page, unpair the connected device in the Bluetooth list, and then try to connect again. If the above methods still do not work, please try the following steps: Reset the device. Reboot your cell phone. Turn off Bluetooth, restart the device, and try to connect again.

When you pair your watch, your phone's system time will be synchronized to the watch. If you change the time on your phone, you will need to synchronize it in the oraimo Health App.

During the initial pairing step, the watch will guide you through the process of selecting a language. After successful pairing, you can change the language setting in the oraimo Health App under Device Module > Device Card > Device Language.

You can switch watch dials by the following methods: Method 1: Long press on the watch home screen to enter the dial selection page. Method 2: Watch app > Go to Settings > Dial Settings in the watch app to switch.

You can download more dials through oraimo Health App: Go to Device Module > Device Card > Dial Market to download more dials. You can also upload photos to customize your own dial.

Installing the watch dial may be limited by the following conditions: 1. Battery level is lower than 30%. Please charge it in time and try again. 2. Insufficient storage space for watch dials Please delete some installed dials and try again.

Please follow the steps below: Select or shoot a video in MP4 format (iPhone also supports MOV format). Then follow the instructions to complete the creation and installation of the watch dial.

Please follow the steps below: Go to Menu > Sport > Customize to add more sport modes

Step 1: If using only one earbud, place the unused one back into the charging case. Step 2: Inspect the microphone holes for any blockages caused by dirt. If present, gently clean them with a soft cloth. Step 3: Ensure the earbuds are worn properly. Position them so that the microphone holes are not pressed against your skin or obstructed.

Some laptops use older barrel connectors or DC jacks, and their Type-C ports only transfer data. The oraimo PowerJet 130 Power Bank supports Type-C PD charging only.

1. Check the user manual or specifications for Type-C PD charging support. 2. Check the marking on the laptop's Type-C port: Look for a marking on the Type-C port (e.g. a battery icon) indicating charging capability. 3. Visit the laptop brand's official website and enter the model or serial number for detailed specifications. 4. Use a Type-C charging cable to see if it charges your laptop.

1. Visit HP's official support website at https://support.hp.com. 2.Enter the serial number or product number to check your laptop's specifications. 3. Verify if the laptop supports USB Power Delivery (PD) in the specifications.

Yes, it supports charging 3 devices simultaneously with 2 USB-C Ports and 1 USB-A Port.

To achieve 100W output, use a 100W PD 3.0-compatible cable and a device that supports 100W PD fast charging, such as the MacBook Pro 16”.

To achieve 100W input, use a 100W Type-C PD charger and a 100W Type-C to Type-C cable. Note that only the Type-C1 charging port supports input, while Type-C2 only supports output.

Recharge time depends on the charger's power and ambient temperature. Using the included Type-C 100W PD charger and 100W Type-C to Type-C cable at 77°F (25°C), it takes about 1.5 hours to fully recharge the power bank.

When the phone battery is over 80%, it enters trickle charging mode. At this point, the oraimo PowerJet 130 reduces output power to protect the phone's battery from damage.

Yes, this is supported, but not recommended as charging the power bank while in use accelerates battery wear.

The issue may be caused by the following reasons: 1. Charging cable problems: The charging cable may be damaged or in poor contact, try replacing it with a new charging cable . 2. Charging port dust or foreign matter: Dust or foreign matter may accumulate in the charging port, resulting in poor contact. It can be cleaned with a small brush or compressed air. 3. Mobile phone interface damage: The charging interface may be damaged due to frequent plugging or improper use, requiring professional repair. 4. Software problem: The phone system problem may cause abnormal charging, try to restart the phone or update the system.

oraimo PowerJet 130 Power Bank is compatible with more than 1,000 major devices, including Apple,SAMSUNG,Tecno,Infinix and Mi smartphones. It also charges laptops with a Type-C port such as MacBook Pro 13'', MacBook Pro 14", MacBook Pro 15'', MacBook Pro 16'', MacBook Air Series, HP Spectre, Zbook, Google Pixelbook, Dell, Microsoft Surface Book, ThinkPad and more.

Step 1: Ensure that the power adapter and USB Type-C cable are securely connected. Step 2: Attempt to charge a different device using the same charger and cable. If the other device also fails to charge, the issue may be with the charger or cable, and they may need to be replaced. Step 3: Try charging the case with an alternative charger and cable. If the case still does not charge, it is possible that the case itself is defective. Please send it to us and arrange the replacement as soon as Possible.

In the Exercise module of the oraimo Health App, select the type of exercise you want to perform and tap Start Exercise.

Please follow the steps below: Wear the watch correctly 1. Keep the bottom of the watch clean and dry and make sure the optical sensor is touching your wrist.For accuracy, the watch should be worn at least one finger's width from the wrist bone. 2. Avoid covering the sensor Do not place any stickers on the bottom of the watch. Covering the sensor will affect its ability to measure heart rate, blood oxygen, sleep, etc. Note: The device is made of safe materials. If you experience any skin irritation, discontinue use and consult your physician!

Please follow the steps below to view recent activity details: Go to Apps > Exercise log.

Please follow the steps below to view all activity details: In the oraimo Health App, navigate to the Overview module > Exercise Log.

For iOS Users: Connect your watch to your phone to access music controls. Manage playback, pause, volume, and song changes directly from your watch. For Android Users: Enable music control in the oraimo Health App (Device Module > Device Card > Music Control). Once enabled, control playback, pause, volume, and song changes from your watch. Note: Grant notification access to the oraimo Health App. Ensure both the app and your music player are active in the background.

A: Adding music may be limited by the following: 1. Battery level is less than 20%. Please charge it promptly and try again. 2. Insufficient music storage space or music file exceeds 30 MB Please delete some dials and try again.

The watch only supports adding music files in MP3 format, other formats will not be shown in the list.

Make sure your phone is connected to the oraimo Health App and "synchronize phone messages" are enabled. Go to the Device Module > Device Card > Synchronous Phone Notification to turn it on.

When a new message arrives on your phone or tablet, your watch will vibrate to let you know. If you don’t want to check it right away, you can view it later in the watch message center.

To delete a single message, go to the watch message center, view the message details, and tap "Delete." To clear all messages at once, just tap "Clear All" at the bottom of the message center.

In the oraimo Health App, go to the Device Module > Device Card > Synchronous Phone Notification, and enable "synchronize phone call." When your watch is connected to your phone, it will display call notifications.

When a call comes in, your watch will vibrate and display the caller's name or number. Press the button on the side to stop the vibration, and you can decline the call directly on the watch screen.

In the oraimo Health App, go to the Device Module > Device Card > Bluetooth calling function. On your watch, navigate to the Call Menu > Common Contacts. Tap a contact to call them directly from your watch.

Enable the emergency contact function in the oraimo Health App by going to Device Module > Device Card > Bluetooth Calling function. Follow the app instructions to sync your emergency contacts to the watch. You can also go to the watch Apps menu > Call > Emergency Contact, and tap to call your emergency contact directly.

Please follow the steps below to view outgoing, incoming and missed call logs: Go to Apps > Phone > Call History to view the information.

Make sure to allow location access in the oraimo Health app to enable weather notifications. Update your location under Device module > Device card > Weather settings. To view weather info like city, temperature, UV level, and more, check the weather app on your watch. The app updates the weather data every hour when paired.

Go to the alarm option in the watch's app menu. There, you can view, add, edit, and delete alarms. You can also set the alarm time, repeat the cycle, and label directly on the watch.

Open the oraimo Health App, go to the Device Module > Device Card > Alarm Settings. Here, you can view, add, edit, and delete alarms. You can also set the reminder time, repeat the cycle, label, and add notes.

The stopwatch function can be found in the watch's application menu to help you keep accurate time.

Please follow the steps below: Find the timer function in the watch app menu and set the countdown time. The watch will vibrate to remind you when the countdown is over.

The three health rings record the number of steps, dynamic calories and effective activity hours for the day, showing your progress towards your goal for the day.

You can change your goal values in oraimo Health under User Module > User > Goal Settings.

Wear your device properly, and it will automatically track your sleep duration and stages. Your sleep quality is monitored at night, and the data is displayed in the app.

Please follow the steps below: 1. Wear the watch at least one finger's width from the wrist bone. 2. Ensure that the optical monitoring sensor is in direct contact with the skin without any obstructions. 3. Locate the oxygen function on the watch and initiate a measurement, remaining stationary during the measurement.

Certain external factors may affect measurement accuracy, including: Low blood perfusion Hairy arms Tattoos Sagging or shaking arms Incorrect wear Low-temperature environment Please try to avoid the above situations to improve the accuracy of the measurement.

In the oraimo Health App, go to the Device Module > Device Card > Exercise & Health Setting > Automatic Heart Rate Measurement. Enable this feature, and your watch will monitor your heart rate 24/7.

On your watch, find the heart rate function and start the measurement. Stay still during the process. For accuracy, avoid wearing the watch on your wrist joint, tighten the strap, and ensure the optical sensor is in direct contact with your skin.

When automatic heart rate measurement is enabled, your watch will track your resting heart rate while you're awake and still. Resting heart rate is a key indicator of heart health. Regular activity, a consistent routine, and avoiding smoking and drinking can help maintain a slow and steady resting heart rate. Note that resting heart rate doesn't include measurements taken during sleep.

Enable the high heart rate reminder in the settings. Your watch will alert you if your heart rate exceeds the set threshold. Note that if Do Not Disturb mode is on, you won't receive alerts during that time or while you're sleeping.

Please follow the steps below to perform breathing exercises: In the application menu of your watch, select the Breathing Exercise function. After setting the time and frequency, tap the start icon. You can follow the on-screen guidelines and vibration alerts for breathing exercises.

When you wear the watch correctly, the watch will automatically record the number of steps, dynamic calories, effective exercise hours and daily exercise distance.

Find Daily Activity in the watch app list and swipe up or down to view it.

Once the watch is bound to the App, the health data is transferred to the cloud. You can view your daily steps, active calories, active exercise hours and distance from the Activity Data card in the App Overview module.

You can wake up the watch screen by the following methods: Press the button: When the screen is dimmed, press the button to wake up the watch. Wake on Wrist: Find Settings > Wake on Wrist in the watch app menu and enable this feature. The watch will automatically wake up when you lift your wrist.

Ensure there's a stable connection between your phone and watch. In the oraimo Health app, go to Device Module > Device Card. Tap "Find My Device," and your watch will vibrate to help you locate it.

Ensure your watch and phone have a stable connection. Select "Find My Phone" in the watch apps. Tap to start the search. If within Bluetooth range, your phone will play a sound, even if on vibrate or mute. Once you find your phone, tap your watch to stop the search.

When Do Not Disturb mode is enabled, any incoming calls or messages will no longer be alerted.

How do I enable or disable the Do Not Disturb mode? A: You can enable or disable the Do Not Disturb mode by the following methods: Method 1: On the home screen, find the Do Not Disturb Mode through the drop-down menu and tap Enable or Disable. Method 2: Find the Do Not Disturb mode in the watch settings and enable or disable it. You can choose to enable it all day or within a specified time range.time range.

Swipe right from the main dial to the negative screen and long press on the widget to edit its function.

Please follow the steps below to charge your watch: Connect the charging cable and power supply through the USB port. Connect the back of the watch to the magnetic connector of the charger until the charging icon appears on the watch screen. When the charging indicator shows 100%, unplug the power to end charging. Please keep the charging port clean before charging to avoid short circuit.

You can check the power level by the following methods: Method 1: Swipe down on the home screen to view the power level in the drop-down menu. Method 2: Connect the watch to a power source to check the power level. Method 3: View the power level on the home screen. Method 4: When the watch is connected to the oraimo Health App, view the battery level in the Device Module > Device Card

You can view your watch information through the following methods: Method 1: Swipe up or down on your watch and go to Apps > Settings > About This Device to view the model number, MAC address and version. Method 2: In the oraimo Health App, navigate to Device Module > Device Card > About This Device to view the model number, MAC address, and version of your watch. Method 4: When the watch is connected to the oraimo Health App, view the battery level in the Device Module > Device Card

Go to the watch app menu, select Settings, then Display and Brightness. There, you can adjust the screen brightness and set how long the screen stays on.

Go to the watch's Apps menu, tap on Settings, then select System Settings. There, you'll find options to shut down, restart, or restore factory settings.

Please follow the method below to reset: Method 1: Go to the Watch App menu > Settings > General > Reset. Method 2: In oraimo Health App, go to Device Module > Device Card > Unpair and Delete. Paired watches will be restored to factory settings. If the watch is not paired, use Method 1 to reset. Note: Reset will delete personal data on the device, so please proceed with caution.

Please follow the steps below to update the version: Check for device version updates in oraimo Health's Device Module > Device Card > About This Device. The app will prompt you to update when a new version is available. Follow the instructions to complete the update. To ensure a successful update, it is recommended that you maintain a full charge before upgrading. During the update process, your device will automatically disconnect from the Bluetooth connection, so please be patient and wait for the update to complete. Please do not charge your device during the update process.

The upgrade won't proceed if the battery is below 20%. Please charge your watch and try again.

Please follow the steps below: Locate the pressure function on the watch and start measurement. Remain still during the measurement.

Make sure that the watch is worn at least one finger's width from the wrist and that the optical monitoring sensor is in direct contact with the skin without any obstruction.

Please follow the steps below: Set the gender to female in oraimo Health and the watch will display “Women's Health”. Find the “Women's Health” function in the watch app menu and follow the watch instructions to complete the setup. The watch intelligently predicts the date of your next menstrual period and ovulation.

Please follow the steps below: In the Watch app menu, go to Settings > Sound and Vibration settings. Set the volume and vibration levels, or turn on silent mode. In silent mode, incoming calls and alarms will not sound. When media audio is enabled and the watch is paired with the phone, the phone's media audio will play on the watch.

Simply go to the watch app menu, tap Settings, and turn on Power Saving Mode. Your watch will dim the brightness and pause notifications to conserve battery.

The upgrade won't proceed if the battery is below 40%. Please charge your watch and try again.

The upgrade won't proceed if the battery is below 30%. Please charge your watch and try again.